Facility regulations
of Bystre Recreation Center
- Rooms in the center are rented on a daily basis.
- The hotel day starts at 4:00 p.m. on the day of arrival and ends at 10:00 a.m. on the day of departure.
- If the Guest does not specify the period for which the room is rented, we will assume that the room has been rented for one day.
- Extension of stay beyond the period indicated on the day of arrival must be determined no later than 10:00 on the last day of stay.
- The resort will take into account the request to extend the stay if possible.
- The center provides services in accordance with its category and standard. If you have any concerns regarding the quality of services, please report them to the receptionist. This will allow you to respond appropriately.
- The center provides:
- Conditions for complete and unrestricted rest.
- Security of stay and maintaining the secrecy of information about the Guest.
- Professional and courteous service.
- At the guests' request, we provide information related to their stay and travel.
- Upon request, we wake our guests up at a designated time.
- The resort is not responsible for items left in the rooms.
- We are not responsible for the loss or damage of valuable items if these items have not been deposited. Items for deposit can be left at the reception.
- In the event of damage, the Guest should immediately inform the receptionist about its occurrence.
- The center does not have a guarded parking lot.
- The guest of the center is financially responsible for any damage or destruction of equipment and technical devices caused by him or his visitors.
- Each time a guest leaves the room, he or she should check that the door is locked and leave the key at the reception desk.
- Losing the key costs PLN 50.
- Guests not registered at the hotel may stay from 07:00 to 22:00.
- The resort observes quiet hours from 22:00 to 07:00.
- Smoking is strictly prohibited in the buildings of the entire resort. If smoking is detected in any of the rooms, the cost of refreshing it in the amount of PLN 300 will be added to the bill.
- For fire safety reasons, it is prohibited to use heaters and other electrical devices that are not part of the room equipment in the rooms.
- The resort has the right to refuse to accept a Guest who, during a previous stay, grossly violated the resort's regulations or otherwise disturbed the stay of other guests, resort employees or the functioning of the resort.
- Items left in the room after the guest's departure will be sent back at the guest's expense to the indicated address. If you do not receive such an instruction, the items will be stored for two weeks.
- Payments are handled by Przelewy24.