REGULATIONS OF THE BYSTRE BIESZCZADY RESORT

  1. The rooms in the resort are rented for days.
  2. The hotel day starts at 16:00 on the day of arrival and ends at 10:00 on the day of departure.
  3. If the Guest does not specify for how long the room is rented, we assume that the room has been rented for one day.
  4. Extension of the stay beyond the period indicated on the day of arrival should be specified no later than 10:00 am on the last day of stay.
  5. The resort will take into account the wish to extend the stay as far as possible.
  6. The resort provides services in accordance with its category and standard. In case of reservations related to the quality of services, please report them to the receptionist. This will allow you to react appropriately.
  7. The resort provides:

    - Conditions for full and uninhibited rest.

    - Safety of the stay and keeping the information about the Guest secret.

    - Professional and courteous service.

    - On request, we provide information related to the stay and travel.

    - At the request of guests, we wake up at the appointed time.

  8. The resort is not responsible for items left in the rooms.
  9. We are not responsible for the loss or damage of valuables if these items have not been deposited. Items for deposit can be left at the reception.
  10. In the event of damage, the Guest should immediately inform the reception staff about its occurrence.
  11. The resort does not have a guarded car park.
  12. The guest of the resort bears financial responsibility for any kind of damage or destruction of equipment and technical devices caused by his fault or by people visiting him.
  13. Each time the Guest leaves the room, he should check that the door is closed and leave the key at the reception desk of the resort.
  14. Losing the key costs PLN 50.
  15. Guests not checked in at the hotel can stay from 07:00 to 22:00.
  16. Quiet hours are observed in the resort from 22:00 to 07:00.
  17. Smoking is strictly prohibited in the buildings of the entire resort. If smoking is found in any of the rooms, the bill will be charged with the cost of refreshing it in the amount of PLN 300.
  18. Due to fire safety, it is forbidden to use heaters and other electrical devices that are not room equipment in the rooms.
  19. The resort has the right to refuse to accept a guest who during the previous stay grossly violated the resort's regulations or otherwise disturbed the stay of other guests, employees of the resort or the functioning of the resort.
  20. Items left in the room after the Guest's departure will be sent back at the Guest's expense to the indicated address. If you do not receive such an instruction, the storage of items lasts two weeks.